• Payment is to be made in full before hire starts
  • If you decide to cancel your booking a minimum of 7 days notice must be given otherwise your deposit will not be returned
  • Water MUST NOT be set lower than 32 degrees or higher than 37 degrees if babies and / or children up to 5 years old will be entering the water
  • You MUST check with your doctor before use if you have any pre-existing medical conditions or if you are pregnant
  • Children aged up to 14 years of age MUST be supervised at all times
  • NO pets or animals of any kind are allowed in the Hot Tubs
  • We will NOT be held responsible for any deaths or injuries relating to use of the Hot Tub or the chemicals used, including but not limited to, drowning, burns, slips and trips
  • Use of the Hot Tub and all chemicals involved is entirely at your own risk and at the risk of all those parties involved who will be using these during the hire period
  • No soap, oils or detergents of any kind to be used in the Hot Tubs
  • Once delivered, you will be responsible for any risk of loss or damage to any goods
  • Only the capacity of people stated for the type of Hot Tub hired can use the tub at any one time
  • The Hot Tub can only be used at the location it was booked for
  • The filter is to be removed, rinsed and replaced at least once per day. This is important for your health and safety
  • An outside tap is the most suitable source of water, however a kitchen tap may be used to supply pre-heated water
    Please note that we do not stay with the Hot Tub whilst it fills, therefore any flooding or damage caused by water within your home or garden is your responsibility
  • If you feel unwell at any time you must stop using the Hot Tub immediately
  • We suggest a time limit of 20 minutes per Hot Tub session with breaks in between use. If individuals remain in the hot tub for more than 20 minutes, users increase their risk of heat-related illness and injury, such as heart attack, stroke or in severe cases; brain damage
  • It is advised that you keep hydrated at all times whilst using the Hot Tub
  • An adult MUST be present at the time of delivery to fully understand all the controls and chemical instructions
  • When not in use; the Hot Tub cover MUST be in place and securely locked at all times in the interest of safety. This also helps reduce the loss of heat and helps maintain the effectiveness of the chlorine, which will keep your water cleaner for longer
  • We may cancel all or part of your hire at any time, for reasons beyond our control. Such as, but not limited to; if the weather is unsafe for Hot Tub and / or gazebo use.
    We will always be reasonable in such circumstances and work with you to ensure your payment will be returned to you covering the part of service that was not delivered
  • Please be aware there is always a small chance that chemicals may cause discolouration to swimwear, however, we do not take responsibility for this
  • We strongly advise not to use the Hot Tub whilst under the influence of alcohol or drugs. Owners do so at their own risk.